Santander Consumer USA
Misleading information, Harassment

Santander Consumer US is just a deceptive and fraudlent organization and harasses me daily with telephone calls.

In Feb. Santander represntative named me reagrding my late Jan. 2011 cost. I informed her I'd simply shipped the cost on February 7th, same day. I described that I had been presently unempoyed and lving on the fixed-income from my pension. I also informed her I'd requested to get a deferment in November and was informed that Santander Customer US doesn't do this. She than educated me which was false which I really could delay my Jan. 2011 payment and then the payment I simply submitted might depend towards Feb. 2011 and my consideration could be swept up and my next vehicle not wouldn't be due before normal March 15th cost. I obtained a call-in late Feb. Regarding my late-payment for Feb. I advised the represnentative of my prior converstaion of a deferment which I had been informed I had been swept up. I insisted he examine the records about the consideration, he explained he observeis the deferment DEMAND was posted but have been refused. I had been surprised, I askd him why I had been refused which the final consultant offered me the impact that it had been guaranteed. He explained that I'd been refused since I had been not qualified and also the last consultant doesn't possess the expert to agree deferments. I requested him, what type of notice I ought to have obtained informing me that it had been refused and he explained "NONE". Consequently I'd not obtained any observe that my consideration was regarded as be prior due or that used to do not meet up with the deferement requirements since I had been not 60-90 days overdue. Santander Consumer US never replied to my published notice of problem about that issue that was delivered via of cdertified email and authorized for with a Gini Moore. I get harassing calls 3-4 daily from Santander Customer US, however no reaction to my published certified / issue of the exercise

Company: Santander Consumer USA
Country: USA
State: Florida
City: Jacksonville

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