Chase
Account Closing Mishandled and Debit Card Thrown Away
- 03-01-2011
- 12
Today (3/1) closed Chase checking account because Chase want to change the regular wamu customer into their own rules. I'm over 24 years old and they ask me if I am returning to school then they will put it in a college fund with no fees but the rules for them stated that only 17-24 years of age. The really madden part is I closed my account but the rep (Customer Service) let me wait and cross my name out without letting me know about it and let 2 other customer behind me cut in front. Plus the rep guy who wrote down my account to close it but wrote in the wrong form (Deposit) and then he notice it and wrote on the right form (withdrawal) and then he throw the other way and my card without cutting it just throw it like that in the open trash bin. There more when I was still with them but I don't want to complain too much...
Company: Chase
Country: USA
State: California