Stram Energy
Billing and Customer Service

I settled my statement utilizing a debt card with Flowis telephone pay program, on Sunday, that will be automatic. It explained the cost couldn't be prepared and so I experienced the procedure again. Later that same night I examined my account data and recognized the cost of $207.87 was set-to undergo twice. I named on Friday and talked to Flow customer support. They explained to contact my lender. I did so and my lender offered me several for Flow to contact to obtain this fixed. Their customer support stated they mightnot call-out and so I could delay till it struck and obtain whether reimbursement or perhaps a credit. A reimbursement might consider 3-6weeks. I had been really annoyed and named every single day to obtain this sorted out. Nothing worked. Today I've to hold back 3-6 months to obtain a reimbursement on money-they were never designed to have. Our next statement is likely to be due at that time. I plan to contact every single day till I get my cash back. I'm so discouraged that I totally plan to abandon Flow and inform everybody I understand to remain from them.

Company: Stram Energy
Country: USA
State: Texas
City: Fort Worth

  <     >