Verizon Wireless
Service

I've been using verizon wireless for 3 years and discovered not a problem with it. Nevertheless, lately I've observed a number of issues. I've desired to get texting like a function on my telephone for awhile, and thus, I visited among their shops and requested the workers concerning the pricing. After I have requested them there were a couple there. One-man plus one lady. After I questioned them about texting, additionally they reccomended the information strategy. I had been in the beginning hesitiant to go. Nevertheless, after they explained that information strategy (unlimited texting plus web) will be the same cost as simply texting, I increased suspicous; and was sure that I'd noticed wrong. Consequently, I requested them repeatedly when the pricing was same, and that I actually requested them would not incorporating the web as function along side wording more costly; however they responded no, which it'd be the same cost. Experience pleased with what I simply did, I went household.

Almost per month later, I examined my the statement online. I had been amazed to locate the cost of my typical bill/charge was doubled. Not just that, however they had billed cash for utilizing moments of the restriction. There have been two issues with this statement. First, I discovered they'd billed additional for that dataplan then the things they had initially explained. Moreover, they'd billed me for utilizing more moments then I've authorized for. I had been not really utilizing the the minimum of my moments since I had been therefore into texting and e-mail, that I'd simply completed that many of times. Producing three calls for the most part, each significantly less than 5 minutes.

Anyway, I returned towards the shop and that I didn't begin to see the same workers when I did before, and so I couldn't face them. Nevertheless, I did so take away the dataplan but dropped lots of cash.

Company: Verizon Wireless
Country: USA

  <     >