Verizon Wireless
False Data Charges

Verizon Wireless keep getting for information packages on my telephone, despite the fact that every "additional" support continues to be terminated. The telephone can be used just for producing and getting calls, however Verizon Instant cost $5.98 each 3 - 4 weeks for Information packages. After I contact them about this, they are able to inform me the packages are audio, plus they are not saved via the telephone, but via the web. After I ask how they reach the phone when packages and texting are plugged, their solution is the fact that somebody has utilized my online bill and it is delivering the audio to my telephone. I stated how absurd it was, but to no avail. One customer support consultant actually recommended that my kids have put up a "phony" consideration, since that is what he did like a kid! Verizon Wireless are merely attempting to earn more income and wish that no one sees. Our guidance would be to examine your statement cautiously.

Company: Verizon Wireless
Country: USA
State: California

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