Katespade.com
Not able to return a duplicated orde

I put an order from http://www.katespade.com on 12/21 that will be the final day-to purchase for me personally to get them before Christmas. I obtained a contact soon after I put the purchase from katespade informing me that they're having trouble getting agreement on my charge card and also to contact customer support to update info. I tried calling the telephone # supplied but didn't were able to keep in touch with a repetition. After awaiting quite a long time. I visited evaluate my online purchase and notice I've supplied a incorrect CID # for my charge card. Since I have cannot keep in touch with the client support to revise my the CID# for this purchase, I'd just envision this order won't undergo having a wrong CID#. And so I spot another purchase to save lots of my period of attempting to contact customer support and also to obtain my purchase before Christmas. I did so acquired my second-order on 12/24 but I get the same carrier again on 12/30! Evidently katespade could approach my first-order using the incorrect CID#. And after examining my mail, the purchase experienced 12/22.

I'm still okay at this time considering - properly its only a dual purchase, I will return one of these. To my shock, I had been unable to return the carrier in the store at Standford buying on 1/8. The shop individual explained the revenue are closing and that I have to contact katespade.com to inform them my scenario.

I called katespade.com and talked having a handful of affiliates who in the beginning aimed me back again to the shop informing me I ought to be ready to come back within 2 weeks upon getting the carrier nevertheless when I eventually spoke using the supervisor - Mike A. He insisted the revenue are closing and that I cannot return the carrier with any cause. Because I'm unable to return my carrier, then my issue is how did my purchase using the incorrect CID# experienced? It should be a misuse of my own info on the section of katespade. Completely dissatisfied with how katespade treats it client - much more then when I purchased atleast 5 bags from their store previously year. Sadly katespade.com may shed me like a client today. Watch out for their online fraud!

Company: Katespade.com
Country: USA

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