Santander
Auto finance

FDIC Consumer Response Center

2345 Grand Boulevard, Suite 100

Kansas City, MO 64108

877-275-3342

(Monday - Friday 8:00 am to 8:00 pm EST)

703-812-1020 (Fax number)

National Trade Commission

State-Of Texas Office of the Attorneygeneral

Consumer Protection Department

PO Box 12548

Austin, TX 78711-2548

October 10

Criticism posted towards the above-listed

Regarding Santander Customer US PO Box 660633 Dallas Texas 75266-0633

Nicely first HSBC offered my auto loan, that was significantly less than 1,000 to Santander. As soon as that I turned unemployed, I posted a notice to Santander requesting payment plans. Since September of I've posted more than 7 characters requesting help. I've submitted the funds that I really could that has introduced my stability right down to about 500.00. I delivered a settlement notice on 9-19-and 10-5 to Santander requesting that my stability be compensated entirely having a name launch after overview of overall quantity posted on my auto loan of 13,930 has become 19,170 and complete usage of 100,123. Our criticism is the fact that Santander hasn't answered to some of my characters more than 7 characters sent requesting help because of being unemployed and not able to obtain unemployment benefits, however they've extended to consider whichever cost quantities I had been ready to submit plus they proceed to include on overdue and attention costs.

Quality

First slightly common courtesy, and please react to my notice in my opinion that I've completed the best point by informing Santander of my requirement for help because of being unemployed and confronted with economic problems. They didn't actually react to cost agreement or an expansion.

And I'd like in order for them to evaluate my consideration and, contemplate my last demand of getting stability settled entirely and name launched, whilst the whole sum settled on my auto loan of the 2004 Nissan is 19,122 with usage of 99,200 I actually donot believe my demand is uncommon and will definitely aid me during this period of improved economic problems. Additionally I'd such as the quantity of pursuits settled to be examined.

I don't possess a legitimate house or function telephone # and also the greatest reaction is by email at mar32269@hotmail.com

The bill number in order for them to research is 9312647

I actually do provide the FDIC authorization to research and react on my account

Truly,

Nicole Matthews

Company: Santander
Country: USA
State: Texas

  <     >