Netspend
Netspend Corporation Refuses to help me get my money back for a pair of transactions. No Help. No Updates

Aaron's Sales and Lease in Parma, Ohio made 2 transactions against my account with Netspend; a debit card company. I reported the transactions as unauthorized and as not as advertised with them.

They first told me it would take 3 to 5 business days to get my money back. Now they are saying 20 business days.

At one point Aaron's had me convinced I was wrong; so confusing was the rhetoric on their part. After going over the terms of the leases I found that I was INDEED correct and these were unauthorized or not as advertised charges.

I have tried and tried to make Netspend understand that Aarons did not have permission to debit my card for over 300.00 on one chage and 160 on another charge. I demanded a signed slip with MY signature on it and it has not been forthcoming at all.

Instead of getting my money back and the charges being sent back to Aaron's; I am the one being treated with hostility and suspicion.

Company: Netspend
Country: USA
Site: netspend.com

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