Direct Shopping Network
Poor quality poor return policy - Jewelry
- 11-23-2010
- 2
I ordered a ring in Sept. It took about 5 weeks to get it. The 14k gold mounting was very thin, the 1.15 of diamonds was more like maybe 50 points. When I returned it Nov 11th, that is when I found out it would be 45 days to get my money back. They also take 10 percent of the purchase price. I shouldn't get docked money because there product was inferior. On the air they do not tell you any of this. Other shopping channels get your product out in a week and you have your money back if your not satisfied with in a week of mailing it back with their shipping label. So I paid $700 plus shipping to get it. Then I paid more to send it back and insured it. Then I lost $70 for their restocking fee. It is Dec 14th and haven't gotten my refund. All I can say is I will never buy from them again. I spend alot of money on line, espcially on jewelry. Direct shoppings loss.
Company: Direct Shopping Network
Country: USA