Wells Fargo
Account Held 10 Days After Deposit and Identity Questioned at New Branch

I had an account at wells fargo for 9 months. It was one of those second chance accounts with a lot of restrictions.

In that period I had one overdraft that I paid for and was in good standings. It was a large deposit and would have taken 1

Week to clear. I talked to a banker about getting off of probation and stepping up to a regular account. He got on his computer and

Exclaimed " yes you can open a regular account at this time, congratulations! (I'm serious). He said all we need to do is get the check back that I

Deposited and open the new account with the required savings account to go with it. He closed out my old account deactivated my ATM

Card and opened the new accounts. With this new set up the funds from my deposit would be available in 2 days. 2 days later I return to the bank

A different branch with my checkbook and my drivers license. I explain that I don't have an ATM card yet and that was no problem. I withdrew 1000 and transferred 3k into my landlord's account, No problem. 2 days later I return to the bank for money to pay back my friend for

Using his ATM card to purchase 49ers tickets. It was all the money he had and it was already spoken for. I assured him that I had him covered

And wouldn't hang him out to dry. This time the teller says they can't let me have money without 2 forms of ID. I told her I was here 2 days ago with only 1 form of ID without any issues. If nothing else you would think they could check my signature to validate my identity since my CDL

Wasn't good enough for their tight security. Now they say there is some other problem with your account why don't you go sit down with the

Banker while she figures out what's going on. After a conversation she had with "them" she reported to me that they have put a hold on my account and would have to call an 800 # for some explanation

I said no I will go talk directly to the banker that opened the account. He said that loss prevention found something on checksum or some reporting co. And they had an issue with my social security number (even though it was my debt they found with that number. I said this is ridiculous just give me my money back and I will take my business elsewhere. Nope sorry there is a 10 day hold on both accounts and after that period they will mail a cashiers check to the address on the accounts. Even though they were concerned about my identity enough to hold my money but apparently after 10 days they don't care who they mail a check to. I said I need that money it's every penny I have to my name.

I'll get my social security card and that should clear up any doubt. That is not good enough for them, they want me to go to social security and get a note from them stating that the number is indeed mine. I said how in the hell are they going to know who I am anymore than you do you must be joking. I am still waiting out the sentence on my moneys jail time. I told them that if they can mail me a cashiers check they can just as easily give me the cash I'm not going to wait another 2 weeks for the check in the mail routine.

I'm not going to go into all the problems I have had and how much this is going to cost me when it's all said and done. I could be starving to death for all they know and the fact is that they just don't give a f&k about me or my welfare. I have an urge to go down and protest the injustice in front of the bank and exercise my freedom of speech, which is about the only thing I can afford right now. Thanks Wells Fargo you giant A holes

Company: Wells Fargo
Country: USA
State: California
City: Walnut Creek

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