PHH Mortgage
Loan Modification Denied Without Explanation and Fax Refused for 12 Hours

PHH has requested that I fax them information and then for 12 hours refused to take the fax, after getting angry and suggesting that I would let the media know they accepted my documents. They have denied me and I never get any documentation as to why, and they transfer me around and tell me to do one thing and then force me at the last minute to do another thing.

They tell me my mortgage is 2 different amounts, send my checks back to me that I have sent for payment, forward my calls to sales department, etc. They then force me to make exorbitant amount of payments when I am trying to survive and find a job they treat me as if I already have one.

I emailed them requesting an understanding, and they emailed me back that in 24 - 48 hours I would hear from them, it is 5 days now and I have not received a email or call or letter. I am extremely stressed in trying to pay my mortgage, I have borrowed from everyone, closed my insurances, cashed in on everything, and it is totally disregarding my efforts. They remind me a lot of Fairbanks Mortgage.

Company: PHH Mortgage
Country: USA
State: New Jersey
City: Mount Laurel
Address: 1 Mortgage Way
Phone: 8569178037

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