Wells Fargo Bank
Overdraft Fee of $32 for Milk After Automated Teller Gave Wrong Balance

We called the phone automated teller it said we had 2.31 in the account so we buy a gallon of milk we use my wifes debit card and told the store only take off 2.00 we paid the other. 89 fer our milk, the next day we check our accounts and 32.00 overdraft fee. We call an online teller he says he would reverse the charges, the next day they were still there so we talk to a banker again and they refused to reverse the charges, they said we only had. 31 in the bank at time of purchase my question is if they new immediately that there were not the funds why dids they approve the purchase, i know if i were to try and mak a 50.00 or 60.00 purchase w / no funds they deny it quick yet for 1.00 they will pay out and charge people who are poor disabled and mentally ill a overdraft fee that hurts us very badly, we live on 552.00 a month, the one teller lied told me and my wife both that the fee would be reversed.

Company: Wells Fargo Bank
Country: USA
State: California
Phone: 8008693557

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