Wells Fargo Financial National Bank
Introductory offer of 6 mos. No interest, but company fails to send second statement, then charges late fees

The place where I take my car for servicing and repair, offered me a charge card through them issued by Wells Fargo Financial National Bank, telling me that "it is just like Nebraska Furniture Store, where if you pay it by six months, there is no interest... Same as cash". Well I have great credit and felt like this was a way I could pay my fee without having it all come out of one paycheck, so I went ahead with it, (to operate within my budget that week, if for no other reason.) It went through fine and I recieved my card and my first billing statement. I payed almost twice what the payment required that month. Then I never got a second statement. Since it was a new card and therefore monthly bill, it slipped my mind to hold my breath till it arrived. That is I forgot to expect it. Then I started recieving phone calls that I didn't answer because I work nights and sleep days and there were NEVER any messages and unidentified callers, so I felt they were telemarketers anyway. Well finally I answered one. It was Wells Fargo Financial National Bank... Telemarketers... Telling me my bill was late and did I want to pay it over the phone. I did not. I asked for the amount and sent a check for the full amount. Balance. I will NEVER use WELLS FARGO again! I believe the whole program is a pre-designed SCAM to get customers, and the "no interest" is paid for by not mailing a second bill, (while it is still NEW to the customer, so MANY neglect and end up paying the late fee.) THis should be considered FRAUD but if the best I can do is report that it is happening, then so be it. I called the company a little while ago and got basically a sober "ha ha ha" from them telling me too bad you should have known you didn't get your statement since you got one the month before... Even if it was the only one I ever got.!!! I think that all of the new laws and regulations that are governing the fianancial institutions are causing them to be "creative" in their attemt to remain financially "sound"?

Company: Wells Fargo Financial National Bank
Country: USA
State: Nevada
City: Las Vegas
Address: P.O. Box 98752

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