Select Portfolio Servicing
Certified Payment Lost, Loan Modification Cancelled

My Mortgage was sold to Select Portfolio Servicing, by Accredited Home Lenders, in 2009. In March, SPS finally consented to a Trial Loan Modification with the 1st payment due on April 1, via certified funds. This payment was sent to SPS through my attorneys office and received by SPS (with all necessary paperwork and certified check), by the due date. The 2nd certified funds payment was sent by me to SPS and received by them, per agreement. Approximately 1 - weeks later, SPS notified me I had negated the Loan Modification agreement because funds were not received in time, per agreement. After several phone call attempts, it was finally established SPS was taking the position the initial payment had not been received, per agreement. This payment initial payment had been sent through my attorneys office along with the appropriate paperwork, and who kept the tracking numbers for UPS overnight delivery. My notification from SPS came 6 7 weeks after the initial payment had been sent from my attorneys office. The initial certified funds payment, received by SPS, conveniently, disappeared! This company needs to be held accountable and taken down!!

Company: Select Portfolio Servicing
Country: USA
Address: 3815 Southwest Temple
Phone: 8888186032
Site: spservicing.com

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