Select Portfolio Servicing
Skeptical of Short Payoff Offer and Western Union Payment

My daughter has a mortgage with SPS and they have made her a 3-choice offer. One choice is a short payoff using certified funds for "full and complete satisfaction of mortgage loan". She rec'd a 3 page document. 1st page is a letter explaining the 3 options. 2nd & 3rd page are the agreement.
Note:
1. Short payoff amount and wording is not in the agreement, only in the letter which references the agreement as Attachment 1 at the bottom of the letter.
2. By phone, they said she did not need a different agreement, just sign the one she has and send in with the certified check, or
3. Fax in the agreement and send the payment by western union.

I have many concerns, but I am especially curious
4. If anyone has sent payments by western union and had problems?
5. Has anyone had problems when they sent documents by means of a "signature required" method and had problems?

Company: Select Portfolio Servicing
Country: USA
State: Utah
City: Salt Lake City
Address: 3815 S. West Temple
Phone: 8888186032

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