Chase Bank
Holds release of lien too long

I did so the economically accountable factor and purchased an automobile with money from the private vendor who sadly had financing from Chase Bank. I met her in the lender on May 15 and reduced her mortgage with money. The financial institution consultant transformed it to some cashier's check, stated it'd be submitted towards the mortgage division and that I might obtain (using their clientis authorization obviously) the launch of loan within 6 times. It's today the 26th and that I still don't have any launch. I'm still not able to make use of the automobile I've settled insurance on because the 15th since I can't move the name and dish it... Therefore it rests in my own garage. I named Pursuit (the neighborhood department the vendor employs in Okemos, MI) and was informed with a woman that it requires 15 times to get the launch of loan. She agreed to have Corey in the mortgage division contact me to determine what he might do. To his credit he did return my phone the exact same time. Nevertheless when I told him I'd tell-all my family and friends exactly what a bad encounter I've had with this specific lender he hung-up on me.

Main point here... Prevent Pursuit in the event that you worry about customer support or anticipate them to do something in a reasonable fashion.

Company: Chase Bank
Country: USA

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