Aurora Loan Services
Mortgage lender insurance claim delays

We'd substantial water harm to our home which demands wood floor and rug replacement, cut and molding replacement, and artwork and rug cleaning. Aurora mortgage was one more payee about the insurance check and we recommended it and posted it along side almost all their needed paperwork. (delivered via fax and overnight email) There's been one wait after another for more than 2 months today without any quality on once they are likely to deliver us our first part resources centered on Aurorais arbitrary period-allotments that are nowhere in virtually any agreement we've together it might consider 2 more months as well as in the meantime, we a caught walking on concrete. More harm to rugs... And moldy carpet continues to be below creating several sensitivity and medical issues. Their response to my grievances "I am aware your disappointment and that I have no idea why which wasnot completed the final 4 times whenever you were informed it'd be. Grievances? You can contact your representative"

Company: Aurora Loan Services
Country: USA

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