Pay Pal Inc
Negligent handling dispute

In February I offered a product (Silver Tiffany Salad Serving Set) on eBay for $900.00 to and individual that settled me for that product via Paypal Inc. Them was explained in excellent depth and had numerous comprehensive close up pictures so the customer might understand precisely what these were buying. It had been mentioned within the product detailing no results/discounts.

She received them a couple of days later and quit me good feedback and was thrilled about this. That very evening, she outlined that same product on eBay as well as utilized my images in her record. She was requesting $5000 for that Tiffany Collection. After about 3-4 times she approached me and stated that she desired to return them, that somebody informed her they weren't genuine and he or she needed a return. She'd buyers regret and believed that she'd have the ability to "Switch" the collection to get a fast $4000 revenue so when she couldn't subsequently she desired her cash back. I recommended her they were genuine which I had been not likely to matter her a return.

Next the vendor started a challenge with eBay. After much conversation backwards and forwards and supplying proof that she was attempting to make fraud, eBay determined in my own benefit and recommended the customer that my record was proper which she wasn't eligible for a return.

Disappointed using the choice, the customer subsequently started a "Chargeback" together with her charge card business. Pay-pal subsequently froze my consideration and eliminated the $900 in problematic. Pay-pal didn't supply me using the chance to contact the customers charge card organization straight, but rather, requested me to supply all my info and data arguing the customers state and they might challenge using the charge card organization on my account.

After supplying the same info again, per week passed and that I was informed by Pay-Pal the charge card firm determined within the customers benefit. I asked regarding the return of my expensive products. Paypal recommended me they required the products be delivered in my experience, but couldn't supplied one more info. I again requested for that charge card firm's info to create preparations for that return, but was recommended that I really could not need that info which the released have been "Fixed" and Pay-Pal was no further concerned.

I've waited and created many efforts to recuperate my products and repeatedly approached Pay-Pal and also the customer to ask about the return of my products with no reaction. Paypal won't supply me using the charge card firm's contact info.

I'm out my product and my $900... I've been left by having an $1800 monetary damage because of irresponsible company methods with no "Vendor Safety" by Paypal Inc., neglect from the customeris charge card organization by declining to truly have the buyer return them before giving a reimbursement and fraud determined from the buyer who got a costly product at no cost and it has possibly offered it to get a gain today. Does this audio reasonable?

I've been left without any choices but legitimate action against Pay-Pay Inc, the customer and also the customers charge card Organization. I'm along the way of searching for a lawyer to represent me in this instance. Sadly, I understand that it's likely to charge more to protect my privileges like a vendor compared to product may be worth, but I'm sure is what Pay-Pal, the charge card organization and also the customer are relying on.

Company: Pay Pal Inc
Country: USA

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