Chase
Customer Service

The employees in the collections department at chase bank are worse than 100 Hyenas over 1 lion cub. I received a phone call from a chase employer credit collector. My car loan is 25 days past due. I did not know this as I do not pay the car loan. This chase employee whose name is Morgan and I.D. # E259443 continued to harrass me on the phone after explaining I was overdrawn on my personal account and could not pay this payment. I gave him my husband's cell phone number who was at work at the time and unable to answer the phone. This so-called human named Morgan (employee # E259443) expected me to call someone right then and there and get the money from God only knows who. I told him I had no one to call however, maybe he should call our president of the United States to get the money from since he bailed out of the banks so he could keep his job unlike the majority of us in America. After saying this he informed me that he was marking my account as uncooperative to pay. I told him do what you think you need to do and God Bless Your Soul.

On another note, I have a second car loan through U.S. Bank. I had gotten behind on it 4 months after falling on hard times. The employees there were very sweet and understanding. They informed me that they were willing to work with me however possible. The only other phone call I received from them was a courtesy call reminding me of their deposit of a over the phone posted dated check I gave them. That was in November and I am still about 30 to 45 days past due and each month they give me a courtesy call to see if I am able to make some sort of payment.

The odd thing is I have my checking and savings account with Chase. After my conversation with the most rudest bill collector I have ever encountered, you can bet on it that I will be at chase bank in the morning closing both my accounts.

Company: Chase
Country: USA
State: Kentucky

  <     >