CITI Cards
Interest Charged Despite Paying Full December Statement Balance

I got a bill for December from Citi, and it had a new balance of *, *.* due by 1/9. I paid exactly *, *.*, and they got it on 12/30. Now I am getting a bill for 34.44, and Citi said it is for interest.

I called their call center and went around for about an hour with them. They told me that they charge interest daily on the amount. I asked what I should have paid on the December bill so that I would have paid them in full, and they told me *, *.*. I told them that is what I paid.

The rep finally said yes, there should be no charge, but there is nothing she can do. She cannot credit financial charges, so I just have to pay it. I don't want to pay what I don't owe, and I want to be done with this company.

Company: CITI Cards
Country: USA

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