TD Bank / Kelley's Music Emporium
Chargeback

I'm having a hard period having a chargeback released by Kelley's Music Center in Boston. They requested a guitar neck from my online shop, I delivered it, they obtained it, they submitted a challenge. I replied with the documents and authorized Fedex Evidence Of Shipping to my business bank. I also spoke to KME by telephone. They advised me their error plus they might contact their lender to change the chargeback (today the dog owner declines actually speaking with me). Weeks later, TD Bank dominated in KMEis benefit and required the cash out-of my business checking account. I approached KME by telephone and sent many times without response. Once they eventually responded they stated TD Bank never released them a credit and KME wasn't likely to spend me twice (atleast they acknowledge to producing the purchase). KME stated they'd contact TDB to clear this up. I'm still waiting to listen to from their store months later. I've named TDB by myself using their Bank Card Inspections simply to request when they have released the credit or not so when. They stated they might not do this but I did so discover that TDB problems discounts 10 to 60-days following the challenge is submitted by their client. KMEis purchase around was May of challenge submitted in July, therefore KME must have obtained a credit prior to the end of summer. Without assistance from KME or TDB I actually donot understand who's informing the reality or can there be a clerical mistake?

Company: TD Bank / Kelley's Music Emporium
Country: USA
State: California
City: Lake Arrowhead
Site: aamps.us

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