Credit Acceptance Corporation
They Dont abide by payment arangements

I would like to start this off by saying that I have had a Car Loan with Credit Acceptance Corp for two years now. My payments have been made on time until Nov. Of 09. I have recently become unemployed w/o benefits. My Payments are due on the 15th every month. I had called them on Dec 12th work out payment arrangements. They told me on the phone to pay $150 every 2 weeks until caught up. So I paid $200 on Dec 12th and $170 on Dec. 25th (Christmas by the way). Totally fulfilling the agreement. I received A phone call Yesterday Dec. 29th in which they told me I needed to pay more money to keep the account current. I tried very politely to explain the agreement that was made, they had no record. I spend several hours trying to call back to get someone who wasn't rude, well that was a lost cause. They didnt want to hear anything I had to say. Then they told me they were shutting the car off with their magical switch, and that they were coming to repo the car today.

Now before you people start bashing me here. I know I was late on my payments in Nov. The issue here is that they made a payment arrangement with me I fullfilled it, they are not sticking to it. They point blank lied. This company forced me into buying the extended warranty which is useless, and also illegal to force upon customers in the U.S. I dont want the vehicle to get repo'ed I explained to them if they take it I cant afford to get it back. They would rather default the loan. Its sad.
I start a new job next Monday in which between my wifes and Myself Incomes would pay it up to date quite quickly. They dont want to hear it. BEWARE OF CAC - I would love a lawsuit.

Company: Credit Acceptance Corporation
Country: USA
Address: 25505 W 12 Mile Road, # 3000
Phone: 1800634156
Site: credittacceptance.com

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