Bank Of America
Scam

Let me tell you a little story about Bank Of America and the way they screwed me. I woke up this morning (payday) and logged into my online banking to see a balance of -$887,650.88. That's right, negative. Stunned I called the bank to see what kind of error this was and how to resolve it. The very friendly customer service representative told me I needed to contact the "Risk Closure" department, which I immediately did. I waited on hold for upwards of 30 minutes before getting to a human. The person who I first spoke to, had the intonation as if I were some kind of criminal. When I asked what was going on, I was told that my accounts were being closed by Bank Of America, and I can not open any other accounts with them. I asked the next obvious question "why". The response was this, "When you signed the Deposit Agreement, you acknowledged that we may close your account at any time". That was it, that was the explanation that this rude representative had. She also stated that she had no specific reason, just that pursuant to the agreement they were closing my account. Great!!! Next question, what is up with the balance, why am I negative almost $1,000, 000? She said that when my account goes to their department, they put a default -888,888.88 on the account, so note the difference, between their -888,888.88 and my balance -887,650.88. That means I have a positive account balance of $1,238. I then said, "Well I will just go to the bank today to get the money that IS in the account", I was advised that would not be possible, and that I would receive a cashiers check within 10 days of the account closure, which is 10 days from today. They are going to mail me a check in 20 days!!! My bills will not stop for 20 days!!! I will not stop being hungry for 20 days!!! This is ludicrous. I took off from work today to go into my local branch and spoke to the branch manager, who then called this risk closure dept. He advised me that it could be a few hours before he would know something, so I left, about an hour later he called me back, and said that if I get to the bank before closing time, (6) then he would be able to release the funds to me. I told him I would be there... As I was on my way over to the bank, my cell phone rang again from the local branch. The branch manager again, but this time telling me that he received another call from the risk dept. Advising him not to release the funds, that I would simply have to wait for the cashiers check!!! What can I do to get my money back, this is my livelihood here. If anyone has any suggestions, please let me know...

Company: Bank Of America
Country: USA
State: North Carolina
City: Charlotte
Phone: 8004321000
Site: bankofamerica.com

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