Bank of America
Mistreatment of custome

I recently acquired a debt consolidation mortgage to repay some charge cards. After I approached Lender of America to ask about deciding my stability, I had been informed there is no such choice for clients in good position. You observe, I Have never overlooked a cost, usually compensated significantly more than the minimum stability, and during the last 4 decades have now been DISTRIBUTED BY THEM a credit type of $13,000 which I bring a balance of less a third of. After I requested the client support broker easily might talk to their client maintenance division, she told me "it's not going to do worthwhile, because youare in good position, they will simply move you back again to me". She subsequently agreed to move me to anyone to discover if perhaps my rate of interest might be decreased. The following person I talked to was excellent and also the discussion started out nicely, and he or she stated that I currently had the very best rate of interest they provided. Subsequently, it went downhill from there, and he or she mentioned they had a need to "update" my info. After going-over my revenue and such, she mentioned the credit point I Would been provided, again BY THEM, was completely excessive for my degree of revenue and he or she'd obtained my credit point right down to $4800.00. I subsequently questioned her was it their policy to punish a person to be in excellent position, and he or she held dance round the topic and mentioned "it had been their plan, and that I'd been considering the fact that credit line-in problem". Therefore now my credit point is significantly less than it had been after I was initially released the card 4 years back and making much less than I'm today. I informed her that when my declaration came, I Would be paying down the total amount and eliminating my card. I am sure you will find additional banks available that will prefer to have my company. She kept attempting to chat and that I informed her it did not matter how she attempted to spin it, the things they were performing was only plain incorrect and hung-up the telephone.

Company: Bank of America
Country: USA
State: Texas

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