Wal Mart
Money Card Fees Reduced Balance and Cards Lacked Cardholder Names

We bought two moneycards from WalMart one for $100.00 the other for $50.00 in April of this year 2009.

We registered them online as the receipt required and was told we would receive our cards in the mail, as we did. We did not use them until I tried to use the $50 dollar one at a local department store in August and was told I couldn't use that card because it did not have my name on it even though it was the one they had sent me. Neither card had our names on them. Also at this time, the amount was now $36 on the card, apparently they were taking out a fee every month, which was not told to us that they would. They also denied the purchase even though it was only for $29 because the card did not have my name on it and was therefore not valid! After a few weeks I called to get it straightened out and by the time I did get a new card the amount was now $30.50. I then got the other card my husband had, the $100 one and called to get it validated to get one with the name on it, I found lit was now $15.40!!! Also was told that a transaction had accured on this card the day it was purchased. We had to wait for a card in the mail which was two weeks, how could the purchase have been made?!!! I tried to get it straightened out by phone and was unsuccessful in talking with some guy in who knows what country and getting cut off. Will never purchase another one or recommend them to anyone and the staff is not accommodating at all!!

Company: Wal Mart
Country: USA
State: Alabama
City: Albertville

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