Wells Fargo Home Mortgage
Customer Service

I had been speaking with an escrow representative from Wells Fargo (who had been excellent) when she stated that my mortgage was entitled to the House Inexpensive Refi Plan. She questioned me easily was thinking about that, and so I stated yes and was used in mortgage specialist. She appeared useful in the beginning and stated that my mortgage was, indeed, qualified. Then she did the expense for this also it appeared that my cost will be a little greater than it's today. Used to donot mind that at-all (we are able to manage it), but she continued attempting to perform it down-like if it were some significant boost (it was significantly less than $100). I informed her I needed togo forward using the 30-year fixed refi. She subsequently continued to complete the dreadful debt to revenue rate. Sadly, she said I had been right below the thresh-hold and needed to proceed speak with her boss. They refused actually moving forward using the refi due to it. I attempted to inform her the debt to revenue wasn't correct since my spouse gives 50% of anything. She stated it did not matter (which obviously it does, since itis wrong). She stated that the one thing that I really could do is obtain a mortgage-modification, but that's easily default. Now, I stated, "So essentially, what-you're showing me like a client that gives consistently and promptly, that you cannot help me, but when I choose to quit spending my loans, you'll help me?" She got defensive and questioned me why I never place my spouse about the mortgage, and that I informed her he was not my spouse after I purchased the home. Then she said I ought tonot have gotten financing that I really couldnot spend (that we can... Actually, I had been prepared to spend the modified cost that was $100 more. I simply need A30 year rather than the SUPPLY). I got furious and stated that perhaps I'dnot maintain this situation if banks were not pressing out HANDS like drug-laced chocolate. She subsequently stated, "You're speaking towards the wrong choir here. There are many of additional soapboxes to bypass. Get speak with Obama." At this time, I had been actually flabberghasted. Barak? Are you serious? I needed to increase, but thought she'd deliver my info to banner@whitehouse. Gov

Company: Wells Fargo Home Mortgage
Country: USA
State: California
Site: wellsfargo.com

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