Netspend Corporation
Ripp-off

Ack on 8/27, I had a charge on my account for $577.35, at that point I knew something was wrong because I never authorized such charge. Within 3 minutes another charge hit my account for $144.34 from the same company in which at that point I immediately called Netspend to make them aware of Fraudulent charges. They then deactivated that card. I opened up a dispute with them and literally begged them to reverse the money back to my card because that was all I had at the time and that money would really affect me and my family tremendously I am a single father raising two kids. They refused to put the money back to my card so I pleaded and pleaded with them until Sept 4th they put the money back to my card while the investigation proceeded. As time went on I hear nothing from netspend/Inter National bank. 2 months past November 15th I would never forget it (because it was my oldest son's birthday) I get an alert on my phone that $721.69 was debited from my account, and i'm like "huh" not again. This must be a mistake. So I called Netspend again and they tell me that they received information from that merchant and the signatures were alike So I asked them for that information and they sent it to me and they were no where close to my signatures. It was very clear that someone SCRIBBLED something down you couldnt even make out what it was. At this point I was furious! Why must I have to pay for something I know nothing about? So I contemplated getting a lawyer, but one I did not have the financial resources to get one and I never knew anything about an OCC or anything until my sister recently told me about FDIC who referred me to OCC. So at that point I accepted my loss of 721.69 and said that god will see me through. November 15th was a very sad day for me and my son because part of that money was for him to celebrate his birthday and when they took that between the bills I was left with $41 for the week. Because of my loyalty to Netspend and I had them for over 5 years at that point I decided to stay with them simply because that was the only problem I had with them (very costly one at that). 2 years later 9/17/09 I get a charge on my credit card charge for $ 149.12 I know this charge is fraudulent because again never heard of this company and I know every transaction that is hitting my account down to the penny. So I called Netspend and filed a dispute with them. This time they are very rude and telling me there is nothing they can do and that they are going to dispute this and they cannot reverse my funds. Im coming to a conclusion that Netspend / Inter-National Bank may be running some type of Illegal practices here because I can see getting burnt once but twice by this large company I think is very wrong, and I also talk to other people who have and have had Netspend and they all possess similar stories. Getting burnt once I put that one in Gods hands but twice Im sorry I cant let it happen to me again. I really feel that Netspend/Inter National Bank owes me a total of $870.81, And if I have to take this further then at this point I am willing to go as far as possible until justice is served.

Company: Netspend Corporation
Country: USA
Phone: 8663877363
Site: netspend.com

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