Bank Of America Consumer Credit Cards
BoA illegally charged my closed and paid off credit card, and won't fix their mess

I had an MBNA credit card, which was taken over by Bank of America. When I lost my job, and was unable to make my payments, it became past due and was closed. This was my fault, and I take responsibility for it. I eventually received a large sum of money owed to me. I paid off my credit card in full in June. I received a letter verifying this, and that the account was closed permanently, dated 18 June.
BoA charged my closed account on 1 July and sent me an invoice. I called to complain, and was assured the illegal charge would be credited. They overcredited it instead, putting a balance of -9.32 on the account. They would not fix this. They then sent me a checks on 2 occasions for this amount, to which I was not entitled, and I returned them each time. They finally erased the 9.32 credit in August but charged me a 10 bank fee for the pleasure. They refunded this, but have left a credit of 12 cents on the account as of September.
As long as BoA keeps this credit on my account, they are making reports to the credit bureaus. That negative entry would have cycled off my credit reports however many years it normally would have after June. But BoA is negligently and fraudulently keeping that credit on my no longer existing account, and reporting this information to the credit bureaus each month since.

Company: Bank Of America Consumer Credit Cards
Country: USA
State: Delaware
City: Wilmington
Address: 1100 North King St

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