Bank of America
Bad Service

My husband called Bank of America back on the 4th of April to close his credit account. No problems there. The account was paid off, so he figured that was that. A few days ago he did a check on his credit report to see that under Bank of America the account was filed as delinquent. Turns out somehow a transaction went through on the 19th of April even though the account was closed weeks prior. This charge, which we have no idea where it came from was basically just sitting there, gaining interest without us even knowing about it. Thankfully when he called Bank of America again to find out what happened, they didn't know, but did clear the charge and "reclosed" the account, if that makes sense. So now we're just sitting back waiting for that to go through so we won't have that delinquent account anymore.

Bank of America helped us in the end, I guess you could say. They did manage to fix their mistake. Hopefully that's the last we have to deal with them.

Company: Bank of America
Country: USA
State: Maryland

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