American Express
Representative Said Customers Are Profiled for Interest and Fee Rates

I just got off the phone with a "supervisor" from AMX. I was told that customers were profiled for the rates they where being charged. This person refused to give their name, but apparently screwed up, giving me this information. I was being recorded by them, I was told this when I asked them. When I told them I was recording them they ask me to stop and would no longer answer my questions or give me their name. I asked if profile was done by race, financial ability and residence location. They would not answer directly, but indicated this may be the case. They have a lot to hide.

Company: American Express
Country: USA
State: California
City: Los Angeles

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