Wells Fargo Bank
Overdraft Fees Charged Though Account Did Not Close Overdrawn

Very simple. As others have mentioned, when you check your account in the evening and you have a positive balance. Next day you are negative as something unexpected shows. You balance the account within hours of it posting negative. They then place multi overdrafts on your account.

The terms/use policy states they will OD only if it closes a business day overdrawn. The issue is that it does not close overdrawn and they hit the fees anyhow. You can not prove it without having a screen shot of the prior day closing and the next day overdraft. Then you can.

Well I tested this and YUP! They are doing it. I called the 800 number and he confirmed how they charge only if overdrawn at close of business day. Then I let him know there are screen shots contradicting. He was speechless, reversed the charges and was going to have them "Look into it". I don't believe he knew but do believe he was surprised that I have the evidence. There are several of these complaints and feel there is a class action here.

I worked at wells and have had an account for 15 years. They were a bit of a mess, hiring 18 year olds to keep cost down and had many errors. I think they are now officially exploiting customers to increase revenue. I'm in for a class action.

Company: Wells Fargo Bank
Country: USA
State: California
City: San Diego
Address: 5490 Scranton Rd
Phone: 8585505490

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