Citifinancial Retail Services
Bills Stopped for Three Months, Then Late Fees, 29.9% Rate

Aside from calling me on the phone from 7:00 A.M. until 9 P.M., twelve times every day including Sunday, this company stopped sending me bills for three months until my 90 days same as cash offer expired. I had only received one bill from them before they stopped sending it, and with many other bills to pay, I never noticed one was missing. As soon as I did, I called them to confirm they still had my address (they did). Then they sent me two bills that came on the same day, which included three months of late fees. Then my interest rate became 29.9%.

So I made three payments, including late fees, plus an extra hundred to catch up. I sent it on the 8th of the month, and it is the 27th now. They claim they "never received" my payment. The same day I sent the check to Citifinancial Retail Svs, I sent three other checks, and every one of them cleared the bank a long time ago. Now I feel like I will have to send the payments certified mail, Return Receipt Requested, in order to prove they got them.

I see some other people are having this same problem. They must have some kind of scam going.

Company: Citifinancial Retail Services
Country: USA
State: Arizona
City: Tempe
Address: P.O Box 22060
Phone: 8006435607

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