JP Morgan Chase
Chase Home Mortgage
- 06-01-2009
- 26
I received a letter from Chase, so I called the number. I ended up speaking with Kathryn (a mortgage consultant - a sales woman). She convinced me to refinance and had me give her my credit card number to apply. The same day, I was charged $750.00 on my credit card. When I discovered that the information was not the same as the flyer I received, and I just did refinance last year, I called to cancel the application. I spoke to Kathryn and her supervisor Angie, both saying I could not change my mind and $750 was non-refundable. Then called numerous times and left messages, never heard back. I think that this is a bait. I am a Chase customer, that makes this worse.
$750.00
Company: JP Morgan Chase
Country: USA