Salliemae
Unauthorized Payments

Sooo... I've heard a lot of horror stories... The ones where people are paying too much... Being called 10 times a day... Threatened... Hung up on... Even unauthorized payments being taken from accounts... But never did I think the same company that had the nicest representatives when I was borrowing the money... Turn around and make these horror stories my REALITY!

I am now doing the investigating MYSELF! Another female wrote a report similar to what I'm writing last year in May and I am taking her advice and doing the investigating myself... Complain... Call... Ask questions... It's YOUR money... I have recently had money taken out of my account without authorizing it and am now (at this very moment) waiting for a call back... This is the longest I've gone without a phone call from Salliemae in weeks... When I pay I get harrassing phone calls all hours of the day... When it wasn't time for me to start re-payment I received 10 calls a day... All representatives had a different story on my account... Noone told me the same information... I even had one raise her voice at me as if I owed HER money...

What it boils down to is this... They no longer consolidate because it was saving borrowers money and they were losing out... So now you can have a million loans due all on different dates with different amounts... And they will "accidentally" automatically charge any bank account you have used to make a previous payment... Borrowers beware... This is a fight I have finally put my gloves on for... Better late than never!

Company: Salliemae
Country: USA
State: Pennsylvania
City: Wilkes-Barre
Phone: 8882725543
Site: salliemae.com

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