Bank Of America
Small Purchases Allowed While Overdrawn Led to 350 Dollars in NSF Fees

On 3/11/03 I became overdrawn on my Bank Of America checking account which of course I didn't realize. I knew I was close and was making small purchases for $5 at the gas station, $3 at Starbucks up till 3/19/03 when my card finally got declined.

My complaint to BofA, why were my check card purchases able to go through after 3/11/03 (when they acknowledge my account was first overdrawn) up to 3/19/03 and when does it know when to finally decline a sale.

Let me tell you why: Because for those small purchases I made (a total of about $35-40 over 10 purchases) in that 8 day period I had to pay about 350 in NSF fees.

After talking with customer service, they were of no help and told me to pay closer attention to my account (thanks) and that they charged 32 for every purchase after your account is overdrawn and they had no idea when the system will finally decline a sale, so you could continue to purchase, only small purchases will go through though, and then they can charge you their 32 dollars. Now that sounds fair doesn't it!

Company: Bank Of America
Country: USA
State: California
City: Sherman Oaks

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