Liberty Tax Services
How they screw up your taxes and still get paid

I filed my taxes with Liberty Tax for the second year in a row, not knowing that they messed my taxes up last year and would do the same this year. When I had a meeting, the girl asked me if I recieved a stimulus check last year and I proceeded to tell her that no, I do not receive the stimulus checks because I owe money to Kent Trumbull campus, which I was told last year would intercept. I come to find out recently that only Federal institutions can intercept your taxes, which does not include colleges. Well, the girl puts in that I recieved $0 in stimulus, which the computer calculates that I was to get a $600 check. So she says that I will be recieving 2 checks. One for $749 and the other $600. I come to find out that they messed up big time. And now I will be getting only $455. BIG DIFFERENCE!!!

I called the Manager and got into a huge unprofessional arguement over the fact that they screwed up and now the money I was counting on, was not coming my way. He told me to tell him what his services were worth to him and I said $25 not even that really and he said he'd cut me a check (which should have been $90-$25) A $65 check. What did I get in the mail? Another $25 check! Wtf!!! I hate those people. Such idiot, unprofessionals. Any they had the nerve to send with that check, a coupon to refer a friend and then I could recieve another $20 for doing so. I wouldn't refer my worst enemy!

Company: Liberty Tax Services
Country: USA
State: Ohio
City: Warren
Address: 3219 Elm Rd
Phone: 3308561040

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