Bank Of America!
False Accusations on loyal customers! Beware! Corruption

As I already have one post about what Bank of America has done to me, I'm writing again to let people know about this company and what they did to a good customer.

Being young but responsible, my checkbook was stolen three years ago, (Feb) I was a customer of Bank of America at that time. I went through a lot of hassel, had bad checks come through, as I was trying to pay them off, they bounced and then my account was closed. I paid off all the bad checks due to feeling that it was "my responsibility" as I had been told by an employee of Bank of America. A year after the acct. Was closed (was closed in August/ September) I paid off the outstanding balance (Paid off September); all the forged/bounced checks were paid off completely at this time.

It's been two and a half years now since the account has been closed and I tried once (I paid it off on the one year anniversary of it being closed) to reopen but due to a minor glitch in my credit report (something was disputed) they said I had to take care of it before opening an acct with them again. I felt that was fair and felt hopeful that Bank Of America was willing to help me out by giving me an acct when they had failed to help me during the time bad checks were being written.

Two days ago, I went to Bank of America (March) (about 7 months after the anniversary date of my acct had been closed) and having taken care of things on my credit report, I was certain that all was resolved and I'd have another bank acct.

The lady ran through, she was the manager of the branch, and checked that the outstanding balance with the bank had been paid off (the amount remaining after the acct. Was closed) and it had been. But then the bomb dropped.

If I make a mistake, I own up to it. Saves me a lot of heartache, time, and trouble. I'm pretty intelligent and don't normally break any laws.in short, I'm not a criminal.

The lady found that my acct. Had been flagged due to something with Corporate Security. She called them and they would return her call the next morning. I then explained to her the incident that had occurred with the bank when my acct. Was closed. She said that's not the way banks do things and I challenged her with the fact that I had witnesses to what they had told me on the phone (I recorded conversations after I made a police report so that I could have proof) and in person. She became visibly upset and told me I was seriously mistaken. I told her that I had the proof and witnesses and that times have changed and so I would like to think that if there were bad apples at BofA, they were gone by now.

I was now not certain if I was getting an account. I kept wondering what the corporate security flag on my acct. Was. The lady, Alice, called me this morning and told me:

"In August of you cashed a stolen check in the bank. Do you remember this?"
"No. I had no personal checks at that time, and the only checks I did cash were for other people. However, I was never notified of this problem or that any incidences had occurred."
"Well, I'm sorry but we're unable to open an account for you at this time."
"I understand that. How would I go about obtaining a copy of the report on this 'stolen check' matter?"
"You cannot. This is there for a reason. Our decision stays. Have a good day." *click*

The same day that the flag was found on my acct. I went to Wells Fargo, who set me up with a FREE checking acct. (no monthly fee), they were very polite, and there were no problems (even with me being on Chexsystems) getting myself a checking acct. I know that this does not happen at all Wells Fargo's but this one understood that things happen.

I'm not putting Wells Fargo on a higher platform than other banks, I'm just saying that after being accused of something from one bank, I'm pretty certain now that BofA has upset me to the point that I will never do business with them again. I would advise others of avoiding them as well. This is strike two for them and I am doing what I can to contact them to get this matter straightened out. I know I'm innocent in the area of the stolen check.

If anyone can assist me with how to contact corporate security or anyone who can assist me in this matter, I would appreciate it. Currently, I'm going to start from the bottom and see if I can't work my way up to talking to someone who has some power over this whole matter.

Brianna
Tucson, Arizona
U.S.A.

Company: Bank Of America!
Country: USA
State: Arizona
City: Tucson
Address: Campbell And Adelaide Location

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