Charter One Bank
Stealing Money From My Account Complaint Cleveland Ohio Unauthorized Transactions Repeated Theft Deducting twice for Ebay debits not giving correct deposit amounts

I am shocked and appalled to find out that my bank, Charter One Bank has been stealing from my account for the past year! Sporatically I would find a double deduction on sporatic months for preauthorized Debit Ebay Inc Payments. I would contact eBay and ask them why they are deducting my selling fees and additional fees. Ebay would tell me that they are not deducting the second set of fees. The fees were quite low and I had contacted Charter One bank, but was told that the fees were from eBay. It was a big run around. I work and could never make it in time to the bank to talk personally, so I just let it go. Again this month another $11.75 deducted. But this time it was different! I spoke with someone from eBay on the phone for the first time, because just now eBay has phone service. The last times I had to email them and waited weeks for them to respond to me and sometimes they didn't even respond. The woman I spoke with clearly told me that it was not eBay who deducted these amounts, but she said it was someone FROM CHARTER ONE BANK WHO IS TAKING THIS MONEY REPEATEDLY! I have been having problems with deposits as well. I deposit checks, so I know exactly what the check amounts were that I dropped in the night deposit, but when the deposit hit the online account, they would short me sometimes 20 cents, or 15 cents. This happened in the same week! I emailed Charter One and the first time they credited my account 20 cents, but then said that the account had the correct deposit when it did not. When I printed my statements out for the past year, I see that this deduction has happened repeatedly. If I go to the bank, they will say that I waited too long and they get to keep my money for the past year! How do I get someone to do an investigation on this? Apparently this is theft. Charter One blames eBay and eBay says it's Charter One bank.in the meantime, I lost a lot of money here.

Company: Charter One Bank
Country: USA
State: Ohio
City: Cleveland
Address: 1215 Superior

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