Wells Fargo
Delays Direct Deposits and Reposts Withdrawals to Generate Overdraft Fees

We have been banking with Wells Fargo for about six months, and we are planning to close our accounts and move them asap. They are the worst bank we have ever been involved with. They hold direct deposits from my wife's job (the county's largest most stable employer) so they can post more items and generate overdraft fees. Also, when we attempt to keep careful track of inflow and outflow, items that were not there, for example at 9am when the account is checked and a deposit is made, later in the day has a withdrawal that supposedly posted at 2am thus generating an overdraft fee because it was before the deposit. Also, I have to cash my paycheck at another bank and deposit the cash because they will hold my check as well, even though we were told that after a probation period then your regularly deposited paychecks will be credited the same day. That was a lie. In this day and age of electronic banking no bank should hold electronic funds or have to wait 24 to 48 hours to process a check. Most businesses, such as Dish Network for example, can electronically process your check immediately without physically sending it. If they can do it why not a large bank. Also, whatever happened to picking up the phone and calling to confirm funds if you are concerned. As a consumer, when you do not know what your funds are doing because the bank is manipulating them any way they wish, it is time to vote with your pocketbook and take your business elsewhere.

Company: Wells Fargo
Country: USA
State: Washington
City: Spokane

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