Bank Of America
$15 Fee for Phone Payment Disclosed Only After Entering All Details

This is in regard to a BoA VISA account.

I called the number given in order to make an electronic payment by phone (this seems to be one of the few remaining banks where it cannot be done online). ONLY after I spent a great deal of time entering account numbers and routing numbers and amounts, etc., was I informed that the fee to pay electronically is $15.

By receiving payments electronically, the bank saves the administrative fees of opening mail and posting checks. Yet they want the consumer to pay extra - and not an insignificant amount extra.

No wonder the financial industry had to be bailed out. And they shouldn't have been.

Company: Bank Of America
Country: USA
State: Delaware
City: Wilmington
Address: P.O. Box 15019
Phone: 8004212110

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