Citigroup
Credit Limit Raised Then Taken Away Causing Over-Limit Fees

Several years back, Citigroup offered me a great credit card with a really nice interest rate. I had a 5800.00 credit limit and I rarely ever used the card. When I did use the card, I paid it off immediately.

One day, for no reason, I noticed that without my acknowledgment, nor did I apply or request it, my credit limit was raised to an outstanding 11000.00. Wow!!! I thought to myself, was it really that easy to obtain good credit? I was a member of Citi for less than a year. How was this possible? After some phone calls, I was told that they automatically raised it. Good behavior, I guess.

Well... Let's get married, I said to my now wife, and put some of it on the card.

Lo and behold, after I had spent close to 6600.00 on that card, my extended credit limit of 11000.00 was taken away. They said I defaulted somehow, although I paid them on time. The lady in customer service at the time advised me that the extension was a mistake and that I would have to apply for it if I wanted it. I said to her, you gave it to me already. Ok, no problem. Guess what? I applied and was denied! That forced me to be over my original credit limit of 5800.00, and I was also forced to pay over-limit fees and late fees. Why late? Well, the minimum payments were well more than my car payment.

This was an unfair tactic by this company to abuse their regulations, and I was taken advantage of. Now I owe them well over 12000.00 in interest and late fees.

Is this how easy a company can succeed in this country? If so, I got into the wrong business. Please help me. Is what they did legal, now that a judgment has been filed against me? What can I do? Can these crooks do this every day to normal Americans? Is it all in the fine print of that package of legalities that no one explains to you?

Company: Citigroup
Country: USA
Site: citigroup.com

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