Crescent Bank & Trust
Unauthorized Charges

Business & Finance

The worst bank ever. My husband and me both have accounts with them, but my husband and me have different bank accounts. When he paid his car, they deducted the payment from my bank account. To make a long story short - the so called 'collections manager', did not know her right hand from her left hand. I felt like I was talking to a 10 year old spoiled girl with no brain. After explaining the situation 20 times, she decided to keep my money on hold and not credit me. My bank account went overdraft because I had charges going in, and in overdraft charges alone not counting the payment deducted without my authorization, there are $250 at least. This all happened while I was on vacation with my 3 kids after working one year. As of today, she still has not credit my account, and they were so ridiculous to ask me to borrow the money from my husband then. I will send a certified letter to a BIG manager there with proof of their unethical practices and will also refere them to the BBB. Sweetie find another job at a local candy store.


Company: Crescent Bank & Trust
Country: USA
State: Louisiana
City: New Orleans
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