US Bank
Overdraft Fees Charged Though Overdraft Protection Never Requested

Business & Finance

US Bank lies to and cheats its customers with overdraft fees. They have charged me thousands in overdraft fees, each time I was told to "balance my checkbook" like they are smugly telling others too. Except, I never asked for any overdraft protection or line of credit. After numerous complaints and threats to withdraw other business from their bank, I was finally told they could change the settings on my card to prohibit transactions with insufficient funds! Hooray! But where was that service before when I had requested?" Not everyone of our service reps are aware of this feature I was told! Well I feel lucky, it will never happen again! Oops, 2 months later, dinged for another 100 bucks for buying a redbull and a candy bar at 7-11.

They want you to overdraw, that is, they want the persons with credit to. They would never do this repeatedly with persons without the history to repay them.

This is an abusive line of credit with horrendous fees that the customer, short of closing an account cannot avoid. In the age of electronic points of sale etc... It is a huge money maker for them.

Do not tolerate the lies and false promises, it will only get worse, close your account as soon as it happens and find a bank that will address your needs. Not tell you to go punt and balance your checkbook, or that your abusing your... Wait for it... Credit?

I never asked for any US Bank, in fact I've begged you to deny it!


Company: US Bank
Country: USA
State: Missouri
City: Des Peres
Address: 1195 Manchester Rd
Phone: 3148214031
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