Capital One Visa
Over-limit fee and negative credit report during mortgage process

My wife and I made a small purchase with our Capital One Visa card that accidentally took our account slightly over our credit limit. Rather than deny the sale because it would take us over our limit, Capital One granted the sale because they wanted the business, then charged us a penalty of $39.00 (more than the over limit amount) and to add insult to injury... They immediately sent a derogatory notice to the credit reporting agencies... And guess what? Right in the middle of the mortgage process for our new house. I can understand the idea of not going over your credit limit, and I can even understand being penalized for such a terrible transgression... But to then deliberately trash our credit report while collecting their excessive fees is beyond moral and typical of why the average American hates big business. We DID get the mortgage and we ARE closing our account with Capital One. Capital One... Definitely NOT in our wallet.

D silver
Alexandria, Virginia
U.S.A.

Company: Capital One Visa
Country: USA
State: Utah
City: Salt Lake City
Address: PO Box 30285

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