Alliance & Leicester
Awful customer service

A&L are the worst bank I have ever dealt with. Having my business bank account with them is the biggest mistake I have made with my business, they have caused unacceptable stress and confusion, and time-wasting in my business. Customer service is non-existent. I have to call a Call Center to get anything done. They don't seem to have any commercial sense and have frequently failed to carry out even the most simple of my requests. E. G - to cancel a direct debit, to send me new debit cards. Money transfers take days to be actioned. It is sometimes difficult to get to speak with anyone in seniority, I have requested call-backs 3 days in a row and have not received one yet.

Company: Alliance & Leicester
Country: USA
Site: alliance-leicester.co.uk

  <     >