Cross Country Bank
Rip-off

Six months ago I sent my check to Cross Country as usual I thought. But my husband put it in the wrong envelope. Cross Country got nothing and Nashville Gas deposited my 40.00 payment. When I got my next statement I got a copy of the check and realized what had happened.

I had never been behind or late before so I called CC and explained the problem and made a payment over the phone. I was told they would investigate and probably refund my 30.00 late fee which also caused me to go over my limit and receive a 30.00 over the limit fee. Guess what? They never refunded anything, they just said tough.

Ever since then I can not get caught up and they have called my business. I ask them not to and they said OK. It would be noted in the file. Tonight they called my business again and I ask them not to. Too bad for me I must now send it in writing and they will call every day until they get my letter. I was trying to tell the girl what a hard company they were to deal with and she hung up on me!!!

They are sending my account to collections and I honestly don't care. Thanks for letting me vent.

Company: Cross Country Bank
Country: USA
State: Florida
City: Boca Raton
Site: www.crosscountrybank.com

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