Enterprise Rental Cars
Charges on my Credit Card

I was issued a rental car because I was hit from behind. They gave me a mini van and said that they would trade out for a smaller car. I called them on Wednesday October 24th and they said sure come on down we have a car for you. After work I traveled 20 miles to pick up the car. When I got there no one was there. We are in the middle of a gas shortage here in the southeast. They told me when I called them that they would not have anything for me until the next day. I was already upset bedcause no one was there and they should have called me. After al we are in the middle of a gas shortgage here. Needless to say I was low on gas at this time! I returned the van that Friday without any gas because there was none to get. Now they have charged my CC $60.00 for gas when they know I could not find any. This is unexpectable and I will never do business with these people again and further more they will never get a CC # from me again. This needs to be taken care of. I do not have the money for them to charge my card. Now all of the checks I have out to pay bills will bounce because they took $60.00 that they never should have taken. I am on a fixed income and this is very upsetting becasue I do not have the money to cover my bills and the bounced checks. THANKS TO ENTERPRISE!!! They should be reported to othe betterbusiness bureau!!!

Theresa Langlois

Company: Enterprise Rental Cars
Country: USA
State: North Carolina
City: Arden

  <     >