Juniper Bank
Fraudulent activity

I got an "introductory" card offer in the mail which stated that they could transfer balances from my high interest accounts onto their card, so I submitted the info to the company. I received the card with a $500.00 limit to it. I NEVER used the card until one day when I was needing to purchase an item I checked my balance (which should have been right around the limit) and found out that I had a balance of $400.00 on this card that I never used. Prior to this I received a letter in the mail from this company which stated that they were NOT able to process my request for balance transfers. Well I called the company right away and they, of course apologized and said that I needed to call another winner Car Care One (GE online services.com) to request the cash back. Well they weren't going to send anything back to the CC company. I called the credit company today and apparently there is some "fine print" that states that if the request for balance transfers was not approved, they would do a partial balance transfer. The limit on the card was set at $500.00, and they put the "partial balance transfer" on it of $400.00, which was not authorized from me, which leaves me with a card that I can use only $60.00 and change on and have to pay this $400.00 off. I am seeking higher authority guidance at this time.

Company: Juniper Bank
Country: USA
Site: juniper.com

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