Bank Of America
Account Opened With Last and Middle Names Swapped, Bank Refuses to Fix

I went to BOA Atlanta to open my account in Nov. I submitted all the ids proof required and they opened my account. My last name and middle name are interchanged and I got a name {first name}{last name}{middle name}. I moved to Cleveland, OH and there are no BOA branches in 80 miles radius to my house. I sent mail to the customercare and they ask me to visit the local branch and submit id proofs. I called the customercare they say the same. I called the branch I opened account they asks me to call customercare.

They created a fake identity to me. They are not trying to correct themselves when I pointed out the mistake. They want me to go to their bank branch to correct their mistake. I don't have Bank branch near by to at least drop by. Are these people breaking any regulation? If they are audited they don't have any id proof for my name which is on their records. Does USA banking laws allow to create a bank account without proper id proof?

Company: Bank Of America
Country: USA
State: Georgia
City: Atlanta
Site: bankofamerica.com

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