Honda
No statements and late fees

For months we have not received monthly staments. Late fees, higher intrest rates, phone calls from people that you cant understand their english give you the run around tell you it must be the post office not delivering the mail. As I am typing this my husband is speaking to another rep from GE money bank and getting the same run around saying statments have been mailed or we should pay through the internet where the statement is being sent (which is it?). The e-mail they`re supposedly sending it to is`nt even the right one which is why we could not find it, not that I would pay through the Net anyway. We simply want our statement in the good ol US mail! Ps the rep says she is sending us a statment via us mail we will see in a few days if comes or just another person trying to get me off the phone.

Company: Honda
Country: USA
State: California

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